Terms and Conditions

Effective Date: August 3, 2025

Welcome to Freight Bros. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Broker Status & Limitation of Liability

Freight Bros LLC is a licensed property broker (FMCSA MC#1712735) operating under the authority of the Federal Motor Carrier Safety Administration (FMCSA).We do not operate as a motor carrier or assume possession of goods. All transportation services are arranged through authorized third-party carriers. Freight Bros shall not be liable for any cargo loss, damage, or delay, except as otherwise required under 49 U.S.C.§14706.

2. Cargo Claims Process

All claims must be submitted in writing within nine (9) months of the delivery date or the expected delivery date. Claimants must provide relevant documents including the bill of lading (BOL), proof of delivery (POD), original invoice, and any supporting photos. Freight Bros LLC is not the responsible party for cargo loss or damage and claimants must file directly with the motor carrier. Optional additional cargo insurance may be available upon written request prior to shipment booking.

3. Rates,Quotes, and Accessorial Charges

All quotes are based on shipper-provided details and are subject to change if the shipment’s actual characteristics differ. Quotes are valid for seven (7) calendar days. Additional charges such as detention, layovers, liftgate use, or residential delivery may apply.

4. Indemnity

The shipper agrees to indemnify and hold harmless Freight Bros LLC, its employees, and affiliates from any claims, losses, or damages arising from inaccurate shipment data, misrepresentations, or third-party carrier conduct.

5. Payment Terms

All invoices are due net 15 (or 30) days from the invoice date unless otherwise agreed in writing. Unpaid balances may incur a 1.5% monthly finance charge. Freight Bros LLC reserves the right to suspend services or pursue collections for delinquent accounts. All collection fees and legal costs shall be the responsibility of the shipper.

6. Force Majeure

Freight Bros LLC shall not be liable for any failure or delay in performance due to circumstances beyond its control, including but not limited to acts of God, extreme weather, labor disputes, accidents, or governmental regulations.

7. Dispute Resolutions & Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State in which Freight Bros is headquartered, without regard to its conflict of laws principles.. Parties must first attempt to resolve disputes through mediation before proceeding with formal litigation.

8. Website & Digital Service Use

By using thefreightbros.com, you agree not to submit fraudulent requests, engage in harmful activity, or interfere with digital operations. All content including logos, copy, and branding is the property of Freight Bros LLC and may not be reused without permission.

9. Modifications of Terms

Freight Bros LLC may update these Terms at any time. The current version will be available at thefreightbros.com/terms. Continued use of services constitutes acceptance of the updated Terms.

10. Contact Information

For questions regarding these Terms or our services, please contact Freight Bros customer service.

By accessing or using this site and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in full.